Refund policy

Return & Refund Policy

Last Updated: July 2026

At Vetta Labs, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

All Sales Are Final

Due to the nature of dietary supplements and health products, all sales are final. We do not accept returns or exchanges on opened or used products for health and safety reasons.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, we will make it right. To be eligible for a replacement or refund:

Contact us within 7 days of delivery
Email us at vettabiolabs@gmail.com with your order number and photos of the damaged or defective item
We will review your claim and respond within 2-3 business days

If your claim is approved, we will send a replacement at no cost or issue a full refund to your original payment method.

Lost or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us at vettabiolabs@gmail.com with your order number. We will investigate with our fulfillment partner and resolve the issue as quickly as possible.

Refund Eligibility

Refunds are only issued in the following cases:

Product arrived damaged or defective
Wrong item was received
Order was lost in transit and confirmed undelivered

Refunds are not issued for:

Change of mind after purchase
Taste or flavor preference
Opened or partially used products

Refund Processing

Approved refunds will be processed within 5-7 business days and credited to your original payment method. Please allow additional time for your bank or credit card company to post the refund.